Return policy

30 Day Return/Exchange Policy

Defective Bags

Blending functionality and style, we have created a custom collection of bags to address your every need. Our bags are built to last, and we stand behind them.

We offer a limited warranty on all defects in materials and workmanship for a period of 90 days after original purchase date from Sprayground UK.

All defective merchandise purchased from an authorized Sprayground dealer must be returned directly to the retailer.

We’ll be happy to cover the costs on all domestic returns of defective bags.


Qualifying products* purchased online through Sprayground.UK may be returned within 30 days from the original date of purchase. All shipping costs for returned merchandise are the sole responsibility of the customer; however, exceptions will be considered if the reason for the return is due to a technical or logistical error on the part of Sprayground.

All merchandise must be returned unused, unwashed, and in a condition for resale, which requires that it also be accompanied by the original hang tags. Additionally, a purchase receipt from Sprayground UK is required. Once our warehouse is in receipt of your returned merchandise, they will process.

To return your item, please ship it via a trackable method to:


Boxpark Shoreditch - Unit 30
2-10 Bethnal Green Rd, London E1 6GY


If you would like to exchange an item, simply return the unwanted item for a refund and place a new order for the replacement item.

Warranty Claim

If you purchased a bag from Sprayground UK and it has defects in its construction or materials, you may fill out the form below to initiate a claim. Please send your name, order number and pictures to

Customer Service Email:

Sprayground U.K. Limited

Company No. 09742039

Woodside Cottage, Sadlers End, Sindlesham, Berkshire RG41 5AL