HENNY BROWN BACKPACK

Sprayground U.K. is the U.K. distributor of the Sprayground brand and we only sell bags within the U.K.

Please allow 1-2 business days for your order to be processed. Orders placed after 2pm on Friday , Saturday and Sunday will be processed on Monday morning.

Sprayground UK use DHL, DPD and Royal Mail to deliver your orders, which typically take 2-3 business days to get to your door (orders in Ireland and the Highlands may take slightly longer).

Despite this, please note that we do not guarantee specific delivery times and these are simply an estimation. Delivery times may vary depending on order processing time and distance.

30 Day Return/Exchange Policy

Defective Bags

Blending functionality and style, we have created a custom collection of bags to address your every need. Our bags are built to last, and we stand behind them.

We offer a limited warranty on all defects in materials and workmanship for a period of 90 days after original purchase date from Sprayground UK.

All defective merchandise purchased from an authorized Sprayground dealer must be returned directly to the retailer.

We’ll be happy to cover the costs on all domestic returns of defective bags.

Returns

All products, with the exception of masks, that have been purchased online through Sprayground.UK may be returned within 30 days from the original date of purchase. All shipping costs for returned merchandise are the sole responsibility of the customer however, exceptions will be considered if the reason for the return is due to a technical or logistical error on the part of Sprayground UK.

All merchandise must be returned unused, unwashed, and in a condition for resale, which requires that it also be accompanied by the original hang tags. Additionally, a purchase receipt from Sprayground UK is required. Once our warehouse is in receipt of your returned merchandise, they will process.

To return your item, please ship it via a trackable method to:

If you would like to exchange an item, simply return the unwanted item for a refund and place a new order for the replacement item.

Warranty Claim

If you purchased a bag from Sprayground UK and it has defects in its construction or materials, please send your name, order number and pictures to contact@sprayground.uk.

For all enquiries, please contact us via: contact@sprayground.uk

Customer Service Email: contact@sprayground.uk

Sprayground U.K. Limited

Company No. 09742039

Woodside Cottage, Sadlers End, Sindlesham, Berkshire RG41 5AL